Frequently Asked Questions

Below are some answers to common patient questions.  Be sure to review any questions you may have with your doctor before surgery and that the answers are clear. All surgeries have risks and benefits and it’s important to understand what’s right for you ahead of time. Ask for clarification if you have trouble understanding an answer or any medical terms. Sometimes it’s helpful to write questions down beforehand. We have found that a well-informed patient is a more satisfied patient.

Is your facility covered by my insurance?

We are providers of Medicare part B and several commercial insurance companies including Blue Shield, Anthem, United Healthcare. Our administrative staff is happy to look into insurance carriers for you and help confirm benefits.

How do I schedule surgery at your facility?

Once you’ve seen a physician about your condition, he or she will send a referral to a  surgeon affiliated with our facility. You may also contact us directly to schedule a consultation.

Will someone call me to prepare me for surgery and how will I know what time my procedure is scheduled?

A pre-op nurse will phone you one day prior to your surgery date. During this call the nurse will inform you of your arrival time and prepare you for your procedure. Questions about your surgery or concerns can be addressed during this time. If you have additional questions the nurse can help connect you to the appropriate department.

Can you tell me how much the procedure is going to cost?

Once we have obtained information and proper procedural codes from your surgeon we can follow up and help explain any estimated patient billing responsibilities.

When is the last time I may eat and drink?

8 hours before your surgery time

When can I eat again after surgery?

You may begin to eat again once you can tolerate fluids without any nausea.

When can my family see me after surgery?

For adults, family may visit once you are awake and oriented.  For children, parents may usually be present in the recovery room as soon as the child comes out of surgery.

How long does recovery take?

Each recovery time is different and depends on the patient.  We like to make sure you are free of any nausea and your pain is tolerable. Be sure to review anticipated recovery times with your doctor prior to surgery.

Can I take a taxi home?

You may take a taxi as long as you are accompanied by an adult, otherwise it is our policy to request you arrange a caregiver/supporter to drive you home. We offer transportation services yet there are some limitations on this service. Please inquire with our staff.

Can you help me schedule a visit to the surgeon?

Yes.   We can refer you to one of our surgeons.

How does Pre-Registering with One Medical Passport improve my MPSC Experience?

The One Medical Passport website will guide you to enter your medical history so that we may provide you with excellent care and minimize long phone interviews and paperwork in advance of your scheduled surgery.  Please click on the ‘Pre-Registration’ button on our home page or go to https://www.onemedicalpassport.com to create your account and enter your information and health history for secure sharing with MPSC.

Forms

As a patient you can expect:

  • Considerate and respectful care.
  • Privacy and confidentiality.
  • Attention to your needs and concerns.
  • An explanation of your bill.

We are dedicated to your safety, comfort and privacy. On this page, you will find information to prepare you for your surgery. Please select a form below to obtain important patient information.


pdf (2)

MPSC Patient Brochure (English)

pdf (2)MPSC Patient Brochure (Spanish)

ADVANCED DIRECTIVE (ENGLISH AND SPANISH)

Advance Directive 2016 (English-Spanish)

Notice of Nondiscrimination

nondiscrimination_aca1557

Please send us any questions you may have that haven’t been answered here

About us

Founded in 1982 by local surgeons desiring to offer an outpatient surgical experience featuring excellent service, superior quality and lower transparent pricing. Today our partners include over 200 of the area's finest surgeons, performing a wide variety of surgeries at five convenient locations. We specialize in same day procedures - annually performing more surgeries than UCSF Medical Center. Along with our world-class surgeons, we offer great affordability and tremendous quality. 99% of our patients recommend our centers of excellence to family members and friends. We are here for you. Tell us how we can help.

Featured Video

Get In Touch

966 Cass St, Ste 150 Monterey, CA

831.333.4144

info@mpscllc.org

Find Us